Do you ship internationally?

Yes, we do! Please note that we do not ship to every country. If your country does not appear when choosing a shipping option, then we do not ship to it. Some countries have restrictions on herbal products coming into their country and other countries are prohibited from doing business by law. Thank you for your understanding.

Do you ship to APO/FPO/ADO?

Yes! However, please be sure that your address is given to the guidelines set by the postal service and your military post to ensure receipt. If there is trouble with inputing your military address, please be sure to make a note in the comments of the correct address for shipment.

How can I be notified of new items or when items are back in stock?

 Join our mailing list! Subscribe to our newsletter and you will then receive updates... many times before its public knowledge! Customers who have purchased with us will automatically be added. You can unsubscribe at any time by opting out when an email from us arrives or simply letting us know that you do not want to be on the mailing list. We hate spam and will not spam you nor will we sell your email address EVER!

Do you accept credit cards?

YES! Credit ard payments can be made safely and securely by selecting the Paypal logo when you are redy to pay for your order. You DO NOT have to have a Paypal account to use your credit card! Simply input your credit card information and you're done!

My hair is relaxed, colored, and/or chemically treated. Can I use these herbs on my hair?

 
Yes, you can. However, we always recommend that you do research on what methods will work best for your hair as hair that has been chemically treated has different needs. No two heads are exactly alike and what works for one will not work for all.

I paid by an e-Check and my account shows that the money was taken out, so why hasn't my product shipped?

Although funds may have been withdrawn from your account shortly after paying via e-Check, it may take Paypal 3-5 days to clear the transaction on our side. Until funds are available and the status is changed from Pending to Complete, the order will not ship. It should also be noted that international orders may take 7 days or more to clear.

Why am I being charged a sales tax?

All orders shipping to Florida addresses will be charged a sales tax per state of Florida regulations. Orders shipping anywhere outside of Florida will not be charged a sales tax.